Appeals & dispute resolution · Charter Article 18

A measurement you can contest is a measurement you can trust.

Every published result on this estate is reviewable. Power must be checked — including the power of the measurer. If you contest a card, a board cell, or an instrument run, this is the path. It costs nothing, it is open to anyone with standing, and the answer is always a re-measurement, never a defence.

The path

1. 1

   Raise the dispute

   Identify the card, board cell, or instrument run you contest. A dispute needs standing (you or your system are the subject of the published result) and substance (a specific claim, not a general objection).

2. 2

   We measure, we don't argue

   We re-run the frozen instrument exactly as published — same items, same scoring code, same seed discipline — and publish the re-run as a new signed record. An allegation is never answered with an assertion; it is answered with a measurement.

3. 3

   Reasoned decision

   You receive a written decision: findings of fact, the evidence, the application of the instrument, and the outcome. If we were wrong, the correction is published on the same surface the original was — superseded, never deleted. History stays append-only.

4. 4

   No dead ends

   Today the owner of CSOAI Ltd reviews every dispute; there is no independent arbiter yet, and we do not claim one. Every outcome, including a rejection, is entered in the public corrections ledger. External judicial review is never closed off.

Who can appeal

• The measured party (company, model, or system named in a published result)
• A licensee or member affected by a decision
• A member of the public directly affected by a published measurement
• Any AI system subject to a published result — the instrument measures everyone, including the people selling it

What every appellant is entitled to

• Notice — a clear explanation of the decision, the reasoning, and the evidence
• A hearing — written arguments, evidence, and a response to opposing arguments
• A reasoned decision — findings of fact, application of the instrument, clear outcome
• A public record — the outcome is entered in the corrections ledger at /corrections
• The courts — external judicial review is never closed off

What happens to the record

Corrections are published, never silently edited. The original record stays — history is append-only — and the correction is a new signed record on the same surface, linked to the one it supersedes. The corrections ledger is public at /corrections: it opens with our own errors, and it grows when a dispute shows we were wrong.

How to raise one

Disputes run through the same intake as everything else on this estate — via /contact, citing the card hash or board cell you contest. There is no fee, no account, and no pay-to-prioritise: a dispute that sits in a paid queue would be a measurement body selling access to its own appeal — that is exactly what this estate does not do.